Eridian

Ops Webhooks

Incident, shift, and SLO events delivered to your collectors.

Ops events use the same webhook system as the rest of Eridian. Subscribe on /v1/webhooks with Ops types. Signing, retries, and replay are documented in Webhooks and Webhook Signing.

Event types

TypeWhen
ops.incident.openedIncident created
ops.incident.summarizedSummary job completed
ops.incident.closedIncident closed
ops.oncall.query.completedAssistant answered
ops.postmortem.publishedPost-mortem published
ops.slo.burnError budget state left healthy
ops.connector.lagConnector lag above threshold
ops.runbook.generatedRunbook draft created

Sample payload

{
  "id": "evt_ops_55",
  "object": "eridian.webhook.event",
  "type": "ops.incident.opened",
  "created_at": 1718400000,
  "project_id": "prj_ops_001",
  "data": {
    "incident_id": "inc_2847",
    "service_id": "svc_payments_api",
    "severity": "sev1",
    "region": "eu-west-1",
    "route": null
  }
}

route is null until a model runs. ops.incident.summarized includes route: gpt or gemini.

Subscribe

POST /v1/webhooks
Authorization: Bearer eridian_sk_...
{
  "project_id": "prj_ops_001",
  "url": "https://siem.example.bank/webhooks/eridian-ops",
  "events": [
    "ops.incident.opened",
    "ops.incident.closed",
    "ops.slo.burn",
    "ops.connector.lag"
  ]
}

Required scope: governance:manage. HTTPS only.

SIEM

For high volume, prefer GET /v1/ops/incidents with cursor pagination plus ops.incident.opened as a wake-up, rather than stuffing summaries into Slack. Do not subscribe to ops.oncall.query.completed unless you need every assistant turn in the SIEM. Those payloads omit answer text on ZDR; you get ids only.

See Observability for gateway metrics, which are separate from Ops vertical events.

Production API credentials are issued with an institution workspace. Contact sales if you need access.