Legal Limits
Document size, library depth, extraction RPM, and retention clocks.
Limits are per project unless noted. Exceeding them returns a structured error. Eridian does not silently truncate a contract.
Documents
| Limit | Enterprise default |
|---|---|
| File size | 80 MiB |
| Pages per PDF | 400 |
| OCR pages per document | 400 |
| Concurrent uploads | 20 |
| Documents per matter | 5,000 |
413 document_too_large on size or pages. Split exhibits into sibling documents on the same matter.
Parse, extract, map, redline
| Limit | Enterprise default |
|---|---|
| Parse RPM | 120 |
| Batch contracts per call | 25 |
Clause search limit | 100 |
| Concurrent mappings | 10 |
| Redline pages | 200 |
| Redline revises per object | 8 |
Library
| Limit | Enterprise default |
|---|---|
| Matters per project | 10,000 |
| Open privileged matters | 2,000 |
| Custom catalog articles | 20,000 |
| Precedent index bytes | 50 GiB |
Retention clocks
| Record | Default |
|---|---|
| Matter (no hold) | retention_days on the matter (90 to 3650) |
| Legal hold | Clock paused until dual-controlled lift |
| Redline download URLs | 15 minutes |
| ZDR | GET bodies 404 record_not_retained; audit counts remain |
Signed evidence packs are a different path: Evidence Export.
Rate limits
Legal routes share the project request envelope unless the order form sets a Legal overlay. Headers: X-Eridian-RateLimit-*. See Rate Limits.
Support hours
Legal-ops questions, product counsel, and DPO: contact@geteridian.com. Follow-the-sun coverage for Enterprise is staffed from Dubai, Hong Kong, and South Africa. Matter PDFs do not go to those desks unless you attach them and the pin allows it. Prefer request_id.
See Legal API and PDPL and GDPR.
Production API credentials are issued with an institution workspace. Contact sales if you need access.