Under NDA

The full case study is not published.

Reducing Incident Resolution Time by 55%

Leading African Insurer

This engagement is covered by a customer NDA. We can share the complete write-up, metrics, and architecture notes with your team privately.

A leading African insurer deployed Eridian Ops across its SRE team. Incident summaries reduced resolution time by 55%, and runbook generation cut post-mortem writing time by 40%. Service commitments, uptime, and latency stayed visible to the CTO in one place.

350 SREs · 55% faster resolution · 40% less post-mortem time · 99.95% uptime